Q: Will
I have to wait all day for a handyman to show up?
A:
No, Not really when we make an appointment we will be there on time
and we will tell you from what time to what time we will show up.
Q: What
is your guarantee?
A: Yes
we do, We guarantee all workmanship for a period of 12 months. If
any services we have performed fails during the guarantee period,
we will return to fix it.
Q:
How do you handle so many different
jobs?
A:
The keys are a fully stocked vehicle, a multi-trade professional and
a focus on small to medium-sized jobs. We carry tools and materials
for common jobs on our vehicles. Our focus on small to medium-sized
jobs means our multi-trade professionals can complete many different
tasks in a single visit, some of which were not anticipated at time
the appointment was set. This makes us not only knowledgeable about
many small repairs, maintenance, installations and improvements, but
also efficient to minimize the disruption to you home, business and
family.
Q: Do you work
with businesses?
A:
Yes. Business property owners have many of the same needs as homeowners.
Things break and need to be maintained and repaired. If you own a
business and have facility maintenance and repair needs give us a
call we can work out a program specific to your property.
Q:
How quickly can you come out?
A:
We service our clients' need as quickly as is feasible. That usually
means we can get to your job with 3 to 7 days. We are not an emergency
service. Consequently, same day or next day service is total dependent
on service tech availability.
Q:
Why hire a professional handyman?
A:
This is the best question we get. There are many reasons to hire a
professional handyman company. The emphasis is on company. You get
the resources of a professional company not just one man with a truck.
We are fully insured and have multiple handy persons available with
different skills. The company will guarantee your work and insure
its completion. Someone is available 24/7 to answer your phone call.
Q:
How much do handyman services cost?
A: Handyman
projects are priced by the hour for small jobs (if the project can
be completed in a day and/or you already have the materials required),
and by computerized estimate for larger jobs (if the project will
take more than a day or requires materials to be ordered). Please
call for schedule a consultation and receive an estimate.
Q:
Who is my main contact once the project
begins?
A: Your
main contact will be with the home repair specialist that is assigned
to perform the work on your home. There will be contact with your
remodeling consultant throughout the project as well.
Q:
How is it determined whether the work
will be done on an hourly basis or as a contracted job?
A: The scope of work
can will play a role in determining the direction a particular job
will take. The general rule of thumb is that if the work is expected
to take less than one day to complete, and the materials needed
are already purchased or are already known and may be picked up
by our Home Repair Specialist; it is considered a time and materials"
(hourly) project. If it is expected to take longer than one day
or materials need to be ordered, you will be scheduled for a consultation
where you will receive a computerized estimate and a contract to
complete the project.
Q:
Do I need to be home when the work
is being performed?
A: It is not necessary
for the homeowner to be present while the work is being performed.
A key can be left in a lock box that remains at the house until
the project is complete.
Q:
What is done to protect my home from
dust or debris that results from the work?
A: Dust doors are
used to separate the area under construction from the rest of the
house. Canvas runners cover carpeted areas to reduce the amount
of dust that results from construction.
Q:
Are subcontractors used to complete
the job?
A: In most cases the
majority of the work is completed by our in-house craftsman. In
certain situations subcontractors may be used. All subcontractors
that Handyman in LA uses must undergo a rigorous screening and approval
process, so you can be sure your home is safe and work will be completed
in a professional manner.
Q:
When is payment due on my handyman
project?
A: For contracted
projects, payment is broken up into three installments. One third
is due at contract signing, second third is due at job start, and
final payment is due upon completion. For hourly (time and materials)
projects, payment is due upon satisfactory completion of the work.
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